Email & Communications

Transactional email

We send transactional messages to operate your account or fulfill a direct request — for example: email verification, password resets, account-security notices, and registration or schedule confirmations. These are required to use the service and are sent regardless of marketing preferences.

Marketing email

Marketing email is optional and sent only to people who explicitly opt in. It may include program announcements, enrollment windows, and related news. We never add you to marketing simply because you created an account.

Where your address comes from

We use the email address associated with your authenticated account. We do not purchase lists or add addresses without a direct relationship.

What we store for segmentation

• your account identifier and the product you signed up through
• signup source and timestamp of your marketing opt-in
• user type/segment used to keep messages relevant

Unsubscribes, bounces, and complaints

You can opt out of marketing email at any time; transactional messages will continue while your account is active. Until self-service unsubscribe links are live in every campaign, email hello@example.com and we will remove you promptly. Bounces and spam complaints are suppressed automatically.

Contact

Questions about our email practices? Contact hello@example.com.